very bad... I can not open the game

Dear Gree, I have tried all possible versions of help stated in KA forum and I still can not open the game after I uploaded the version 2.0? I am a decent player buying gems and I will uninstall the game finally. This version does not work, if you do want to lose your customers, so do not fix the problem...Thanks

Hopesilk about Kingdom Age, v2.0